The Case for Business Intelligence (part two)
May 9, 2010
In tough economic times, when competitiveness depends on the optimization of strategy and execution, casino operators continue to turn to BI as a vital tool for smarter, more agile and efficient business decisions. Operators should measure the success of BI and analytics programs on how well they help the business achieve strategic objectives not just the execution of tactical initiatives. Clearly defined business strategies and objectives are critical to the success of any organization in competitive times. Read the rest of this entry »
A Completely Different Field of Study
May 5, 2010
The old saying of “all work and no play makes for a very stressed life” is absolutely true for me. While I love the way my career has gone, I also have a number of the things I like to do away from work. There are few things in this world better at the end of a stressful week than a great glass (or two) of single malt whiskey. I am not talking about going out a getting hammered. I am talking about relaxing on the patio as the sun sets with a fine sipping whiskey. Read the rest of this entry »
strategicgamingadvisors
Peter Arceo
haldemang
Social Media – Responding To Negative Comments
June 17, 2010
by Peter Arceo
There was an article in today’s Las Vegas Sun about how MGM Resorts International is monitoring and responding to negative feedback on social websites like TripAdvisor & Yelp. I applaud them for doing this. I think more businesses should take this stance. Read the rest of this entry »