Continuous Improvement

By George Haldeman

I am always amazed when I hear consultants say they solve problems for their clients. I believe organizations should create a culture of continuous improvement instead of believing they are solving problems. We live in an ever changing environment. We have internal changes such as staff turnover as well as external changes such as the economy and competitors who are not static.

Change is hard

By George Haldeman

Why is change hard

For many organizations, change is hard. Sometimes, we have substantial investments in certain strategies, people and technologies which cause us to fear change.  In many cases, it forces us to admit that what we have been doing is less than optimal. It can be difficult to admit that maybe we didn’t get it right the first time. The organization may look down on us if we admit change is necessary. Our subordinates may lose respect for us because we are changing course.